Cancellation Policy

We look forward to gathering with you in Denver, CO, August 7–9, 2025. However, we understand that situations can change; therefore, APA will offer a 90% refund on your All Access registration if cancellation is received by July 1, 2025. A refund will not be provided if your cancellation notice is received after July 1, 2025. 

 

This policy applies only to your APA 2025 in-person registration and does not apply to any other reservations made related to the convention, such as virtual registration fees, hotel accommodations, and transportation.  

 

Virtual registration is non-refundable. 

Frequently Asked Questions

  • How do I cancel my in-person registration?

    To submit a request for a refund, please fill out this form. 

  • Can I cancel only my in-person CE session fee?

    There is no longer a separate CE fee.  

  • Can I cancel my virtual registration?

    No. The cancellation policy only applies to in-person registration. 

  • Can I change my in-person registration to a virtual registration?

    Yes. To switch registration types, please select that option in the form or note it in your email request to convention@apa.org. The currently published virtual attendee rate will be deducted from your refund. 

  • If I just sent in my registration, will it be processed, and will my card be charged?

    Registrations are processed automatically at the time of submission. APA will require you to complete a cancellation request, which will be processed in accordance with the policy. 

  • When will I get a refund?

    Refunds for payments made by credit card will be processed immediately; however, it may take up to 30 days for the credited amount to be reflected in your account statement by your bank provider. Refunds for other payment types will be issued by the APA Accounts Receivable department as soon as invoices are finalized. 

  • Will canceling my APA 2025 in-person registration also cancel my hotel reservations?

    No. When you complete your request to cancel your registration, it will not impact your hotel reservations. Hotel reservations are governed under the terms and conditions of each hotel at the time of your booking; therefore, you will need to contact the hotel or use the appropriate hotel-specific cancellation procedures from your hotel reservation confirmation emails to cancel. 

  • What else can I do to protect myself when making airline and hotel reservations?

    Registrants are advised against making nonrefundable travel arrangements. Should you purchase nonrefundable airline tickets or make nonrefundable hotel reservations, you do so at your own risk. 

  • What if I cancel my registration and then change my mind?

    Unfortunately, you cannot reinstate your original registration after you cancel it. You would need to start a new registration at the current published attendee rate for that time and provide new payment. 

  • What happens if APA cancels the event?

    APA reserves the right to cancel, alter, or reschedule the convention for any reason, including because APA determines in its sole discretion that the convention cannot be held as planned. APA also reserves the right to close registration when tickets are sold out or if local mandates impose restrictions. Should APA cancel the convention for any reason, your convention fees will be refunded. 

  • For questions or concerns, who can I contact?

    Please forward your questions or concerns to convention@apa.org. 

Cancellation/Change Form